Sprinklr co-CEOs Ragy Thomas and Trac Pham to switch roles, Rory Read to succeed

Sprinklr (CXM) announced the appointment of Rory Read as president and CEO and a member of its board of directors, effective November 5. Read will succeed Ragy Thomas, who will transition from his co-CEO role to advisor to the CEO and work closely with Read while continuing to serve as founder and chairman of the board. Trac Pham will transition from his co-CEO and board of directors roles at Sprinklr to an advisory role. Read joins Sprinklr from Vonage, where he was CEO and president from 2020 to 2024, which was acquired by Ericsson in July of 2022 for $6.2B.