Southwest discloses 100% completion factor on Labor Day

The company states: “Southwest Airlines closed out summer travel with zero cancellations on Labor Day, highlighting yet another reliable operation during the airline’s peak season. Southwest Employees delivered world-class Hospitality by connecting more than 1.8 million Customers to what’s important in their lives during the final summer travel weekend. On more than 14,500 scheduled flights, Southwest achieved a 99.9 percent completion factor to lead the industry in domestic flight completion coming out of the Labor Day holiday. For the entire summer travel period2, the airline carried a record number of more than 54 million Customers across more than 414,000 flights. Ontime performance improved by two percentage points compared with 2023, along with a 99.3% completion factor.”