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Salesforce’s Agentforce 2.0 mass-market adoption will take time, says Macquarie

Salesforce’s Agentforce 2.0 mass-market adoption will take time, says Macquarie

After attending Salesforce’s (CRM) launch of Agentforce 2.0 in San Francisco on Tuesday, Macquarie is incrementally more positive on the company’s progress in developing the offering and testing it with customers. However, the firm continues to believe that the journey to mass-market adoption will take time, more likely a matter of years than quarters. Macquarie has a Neutral rating on the shares with a price target of $370.

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