Roadzen unveils Mixtape AI platform

Roadzen (RDZN) has launched MixtapeAI, a platform designed to power AI agents and transform customer interactions in the insurance and mobility sectors. With MixtapeAI, insurers, brokers, agents, carmakers, and fleets can deliver intelligent, personalized, and secure customer experiences while automating complex workflows across multiple touchpoints. The company said, ” MixtapeAI leverages best-in-class foundation models such as OpenAI, Google, Anthropic, and Meta, ensuring customers receive natural, intelligent responses. Specifically tailored for the insurance and mobility sectors, MixtapeAI empowers businesses to: Automate Complex Workflows, Resolving Issues from Start to Finish. From KYC and claims processing to policy administration and roadside assistance, MixtapeAI agents handle entire workflows autonomously, including complex cases, providing a comprehensive end-to-end solution. Engage with Customers Across Channels. With multi-modal capabilities, MixtapeAI can connect with customers on chat, email, phone, social media, and more, ensuring smooth, consistent interactions at every touchpoint.”