A large Southern electric utility has awarded ICF two re-compete contracts valued at over $35M to deliver its residential and commercial demand-side management programs. ICF will continue delivering leading-edge DSM programs for the utility, driven by the company’s proprietary cloud-based, AI-powered customer analytics platform. This solution supports every stage of the utility’s DSM programs, from design to engagement, implementation and evaluation. ICF’s platform also uses advanced analytics to track performance in real time, maximize energy savings and help the utility deliver reliable, affordable power as demand grows. ICF will also continue to bring innovative ideas and customized solutions to the utility, having launched over 25 innovation pilots to date that enhance program delivery and improve the customer experience.
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