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Ibex announces the launch of ibex Wave iX AI Virtual Agent
The Fly

Ibex announces the launch of ibex Wave iX AI Virtual Agent

ibex (IBEX) announced the launch of ibex Wave iX AI Virtual Agent, a sophisticated AI solution designed for seamless and scalable automated customer and brand interactions. ibex Wave iX AI Virtual Agent provides AI-driven voice and text conversations that are customized to align with a brand’s persona and specific business needs. It offers human-like, infinitely scalable, and hyper-personalized customer experiences while integrating seamlessly with existing agent support systems to facilitate swift escalation and efficient resolution of more complex customer issues.

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