EXL launches Insurance LLM leveraging Nvidia AI Enterprise

EXL (EXLS) announced the launch of the EXL Insurance LLM, an industry-specific LLM. Building on EXL’s recently announced initiative with NVIDIA (NVDA) AI Enterprise, the EXL Insurance LLM is the first industry-specific LLM created to support critical claims and underwriting-related tasks, such as claims reconciliation, data extraction and interpretation, question-answering, anomaly detection and chronology summarization. The EXL Insurance LLM was developed to address the highly specialized needs of the insurance industry, which has struggled to leverage off-the-shelf, general LLMs that lack fine-tuning of private insurance data and domain-specific understanding of business process operations. Generic LLMs also fail to address the nuanced challenges faced by insurance companies during claim adjudication, leading to inefficiencies, high indemnity costs, claims leakage, longer settlement timelines, and increased compliance risks. By focusing exclusively on insurance-related tasks, EXL has incorporated its deep knowledge of the insurance industry and highly tailored proprietary data to create the industry’s most accurate LLM.