Delta Air Lines says working 24/7 to restore operation after Crowdstrike outage

Delta Air Lines (DAL) said that Delta people worked Monday to get the airline’s complex global operation back on track after cybersecurity vendor Crowdstrike’s (CRWD) faulty Microsoft’s (MSFT) Windows update rendered IT systems of companies across the globe inoperable. “We’ve got everyone around the company working around the clock to get this operation where it needs to be,” Delta CEO Ed Bastian said in a video message to employees on Monday. Upward of half of Delta’s IT systems worldwide are Windows based. The Crowdstrike error required Delta’s IT teams to manually repair and reboot each of the affected systems, with additional time then needed for applications to synchronize and start communicating with each other. “Across the operation, Delta teams are working tirelessly to care for customers impacted by delays and cancellations as the airline works to put flight crews and aircraft back in position following the disruption,” the company added. Delta extended a travel waiver for all customers with travel booked from July 19-23.