A CNH chatbot powered by artificial intelligence is changing the game when it comes to helping dealers support customers. The CNH AI Tech Assistant tool is already at work at over 300 authorized agriculture and construction dealer groups in North America, Australia and New Zealand, with global expansion underway. It works by simulating conversations to provide a diagnosis and repair plan for CNH brands’ machines. This first-of-its-kind tool was developed with dealer feedback. This tool enables dealer technicians to save time on repairs by providing fast and accurate answers to technical questions.
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