Chipotle introduces AI hiring platform

Chipotle (CMG) is partnering with Paradox to introduce a new platform that aims to make hiring employees more efficient for its restaurant teams. Paradox’s conversational hiring system will enable the General Managers in Chipotle’s restaurants to spend less time on administrative tasks, including collecting basic information from candidates and scheduling interviews, and allow them to focus on their day-to-day operations. The technology, underpinned by Conversational AI, is expected to reduce the amount of time it takes to hire an employee for an in-restaurant position by as much as 75%. Paradox is currently being introduced in a phased approach across more than 3,500 restaurant locations, with plans for completion this month. The platform is multilingual and can converse with candidates in English, Spanish, French, and German.