AT&T and ServiceNow announce global telco solution

AT&T (T) and ServiceNow (NOW) announced a global telecom product to help communications service providers (CSPs) manage 5G and fiber network inventory. AT&T provided strategic design and technical guidance for the development of ServiceNow Telecom Network Inventory, which is built on the ServiceNow Platform and available for telcos globally today. The current approach to managing network inventory is complex and challenging. CSPs need a consolidated view of their networks and a consistent workflow to connect and action on data. Telecom Network Inventory helps to address these needs by providing a single platform that connects systems to maximize network investments, manage orders, improve customer service experiences, and enable business agility. AT&T plans to deploy the platform soon. "Working with ServiceNow to develop Telecom Network Inventory was a great collaboration to create a tool that could help us address an industry-wide challenge," said Jon Summers, senior vice president of information technology and chief information officer, AT&T. "As we approach our internal deployment, we also look forward to seeing how other operators around the globe might take advantage of it."