Amdocs (DOX) announced that Botswana Telecommunications Corporation has selected Amdocs to modernize its convergent charging and billing platform. This collaboration marks a significant milestone in BTC’s digital transformation journey, aiming to enhance service delivery and drive innovation across Botswana. The strategic initiative focuses on upgrading BTC’s existing billing systems to a unified platform, providing a comprehensive customer view across all services and product lines. This transformation is set to streamline operations, reduce complexity, improve service fulfillment efficiency, and improve customer experience.
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