Amdocs collaborates with Google Cloud for real-time data insights

Amdocs (DOX) announced a collaboration with Google Cloud (GOOG, GOOGL) to accelerate successful data transformations for communications service providers and better provide impactful real-time business insights. Amdocs’ AI and Data Platform (previously DataOne) now leverages Google Cloud’s unified AI-ready data platform to help CSPs better leverage data to make business decisions. Further, the platform also uses Google Cloud Architecture Framework to create a layered and service-based architecture that leverages best practices for operational excellence, reliability, cost optimization, performance optimization, security, privacy and compliance. The result is a unified, telecom-specific real-time data source that integrates information from various systems across the business. By combining Amdocs’ data insights with Google Cloud’s AI capabilities and BigQuery’s data assets, service providers can unlock new opportunities for innovation and efficiency, transforming customer experiences, business operations and revenue performance, helping CSPs evolve into true AI-driven service providers.