Accenture has agreed to acquire GemSeek, a customer experience analytics provider helping global businesses understand customers through insights, analytics and AI-powered predictive models. Founded in 2011, GemSeek offers expertise in advanced analytics and customer experience program management, along with proprietary technologies. Headquartered in Sofia, Bulgaria, GemSeek’s more than 170 employees working across Bulgaria and the UK will join Accenture Song. Terms of the transaction were not disclosed. Completion of the acquisition is subject to customary closing conditions.
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