Acadia says media reports ‘completely inconsistent’ with protocols

Acadia Healthcare said in a statement, “During the last several weeks, media has reported on patients who have shared troubling experiences at Acadia’s facilities. As reported, these experiences are completely inconsistent with Acadia’s policies and protocols. Furthermore, reporting on these issues has not reflected the many clinical considerations that inform the appropriate care for a person facing a mental health crisis, including whether and for how long they should receive direct care in a facility. These are complex medical decisions, and all decisions on patient care, including whether treatment is necessary and for how long, are made by licensed physicians, and in accordance with stringent state, federal and other regulations. At Acadia, decisions on patient care are not business decisions – they are medical ones – and these decisions are not in any way related to or influenced by insurance coverage or a patient’s ability to pay. In fact, in 2023 alone, Acadia provided millions of dollars in care for which the Company was not reimbursed by insurance companies, Medicaid or Medicare, but that Acadia felt was critical to ensuring the best outcomes for patients.”