Meta Platforms (META) plans to expand its agentic AI tools for businesses. Clara Shih, Meta’s head of business AI, stated in a CNBC interview that Meta’s AI is already serves over 700 million customers, and the company plans to expand its reach to “hundreds of millions” of businesses.
Agentic AI allows systems to operate autonomously, make decisions, and perform tasks with minimal human intervention. As the industry moves toward greater automation, agentic AI has emerged as the next major tech battleground. Reuters recently reported that Amazon (AMZN) has established a new team to explore agentic AI, aiming to boost growth in its cloud division, AWS. Meanwhile, Salesforce (CRM) launched Agentforce 2dx earlier this week, introducing new capabilities to integrate proactive agentic AI into any workflow.
Meta Expands AI Tools to Empower Small Businesses
On the business side, Meta’s AI tools are already used by 200 million small businesses worldwide through platforms like WhatsApp, Facebook, and Instagram. These businesses rely on Meta’s services to attract customers and build stronger relationships. However, these small businesses lack the resources to build their AI teams. To bridge this gap, Meta is developing AI solutions tailored for small businesses, allowing them to benefit from the latest advancements without needing in-house expertise.
Shih emphasized that AI will soon become essential for businesses of all sizes, similar to how websites and email addresses are standard today. By offering AI-driven business tools, Meta hopes to level the playing field, enabling smaller enterprises to compete more effectively in the digital landscape.
Meta’s Voice-Powered AI Initiatives
According to the Financial Times, Meta is set to enhance its latest open-source large language model, Llama 4, with advanced voice capabilities in the coming weeks. The company is developing AI-powered agents to enable more natural, two-way conversations. Additionally, Meta is exploring monetization strategies for its AI assistant, Meta AI, through premium subscriptions and advertising.
These initiatives highlight Meta’s push for agentic AI and align with CEO Mark Zuckerberg’s ambitious goal to position the company as a leader in AI.
Is META Stock a Buy?
On TipRanks, META stock has a consensus Strong Buy rating among 48 Wall Street analysts. That rating is based on 44 Buys, three Holds, and one Sell assigned in the last three months. The average META price target of $764.61 implies a 21.7% upside from current levels.
