CrowdStrike (CRWD) CEO George Kurtz announced that over 97% of Windows sensors are back online after a major update mishap caused a global IT outage. The bug, introduced through a routine update, led to Microsoft’s (MSFT) Windows operating system crashing, causing widespread disruptions, including flight cancellations and business closures.
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CrowdStrike’s Apology
Kurtz reassured customers in a LinkedIn post: “To our customers still affected, please know we will not rest until we achieve full recovery.” He added, “I am deeply sorry for the disruption this outage has caused and personally apologize to everyone impacted.”
The incident has hit CrowdStrike’s share price hard, as the company works to repair its reputation. In response to the crisis, reports emerged that CrowdStrike offered $10 Uber Eats gift cards as an apology, but TechCrunch clarified that this was a mistake. The company responded to CNBC, stating, “This was intended by an internal team as a token of appreciation to our external partners who were working tirelessly with our customers.”
What Is the Price Forecast for CRWD Stock?
Analysts remain optimistic about CRWD stock, with a Strong Buy consensus rating based on 28 Buys, six Holds, and one Sell. Over the past one year, CRWD has increased by more than 60%, and the average CRWD price target of $369.37 implies an upside potential of 45.28% from current levels.