Twilio Inc ( (TWLO) ) has released its Q4 earnings. Here is a breakdown of the information Twilio Inc presented to its investors.
Twilio Inc. is a customer engagement platform that enables businesses worldwide to create personalized interactions with their customers through communications and data, spanning sectors like sales, marketing, and customer service.
Twilio recently announced its fourth-quarter and full-year financial results for 2024, revealing a notable revenue growth and achieving its first-ever quarter of GAAP operating profitability. The company showcased its focus on financial discipline and innovation, leading to positive momentum in its operations.
The key highlights include a fourth-quarter revenue increase of 11% year-over-year to $1.19 billion, driven by a 12% rise in communications revenue. The company also reported a non-GAAP income from operations of $197 million for the quarter. For the full year, Twilio achieved a total revenue of $4.46 billion, marking a 7% growth year-over-year, with a non-GAAP income from operations reaching $714 million. Despite a GAAP loss from operations of $54 million for the year, Twilio significantly reduced its losses compared to 2023.
Twilio’s strategic focus includes a new share repurchase program authorized by its Board of Directors, allowing the repurchase of up to $2.0 billion of its Class A common stock by 2027. The company also highlighted an increase in active customer accounts, reaching over 325,000 by the end of 2024, and a steady dollar-based net expansion rate indicating strong customer retention and growth.
Looking forward, Twilio remains optimistic about its prospects, reiterating its financial targets for 2025 with an anticipated organic revenue growth of 7% to 8% and a non-GAAP income from operations between $825 million to $850 million. The company continues to focus on delivering innovative solutions to enhance digital interactions between businesses and consumers.