Telus International (Cda), Inc. ( (TIXT) ) has released its Q3 earnings. Here is a breakdown of the information Telus International (Cda), Inc. presented to its investors.
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Telus International (Cda), Inc., now branded as TELUS Digital, specializes in creating customer experiences through digital services, focusing on data, technology, and AI integration. In its recent third-quarter earnings report, TELUS Digital highlighted its progress toward achieving its full-year financial targets, showcasing a strategic emphasis on rejuvenating revenue growth, enhancing service quality, and investing in AI capabilities. Despite a slight revenue decline of 1% to $658 million compared to the previous year, the company remains focused on expanding its AI Data Solutions and enhancing its digital solutions portfolio.
Key financial metrics indicate a challenging quarter for TELUS Digital, with a reported net loss of $32 million, compared to a net income of $9 million in the same period last year. The adjusted EBITDA also saw a decline to $95 million from $139 million, reflecting higher investments in strategic initiatives and increased competition. However, the company noted stabilization in its revenue trajectory and margins, supported by ongoing cost efficiency efforts and a strong balance sheet.
TELUS Digital’s strategic initiatives include expanding its AI capabilities, particularly in AI Data Solutions, which drove sales momentum in the third quarter. The company secured new mandates with clients in the automotive and technology sectors, demonstrating the increasing demand for AI-driven solutions. TELUS Digital also expanded its client base across various sectors, including technology, financial services, and wellness, underscoring its commitment to delivering innovative digital solutions.
Looking ahead, TELUS Digital remains optimistic about its growth prospects, with management confident in achieving its full-year revenue and adjusted EBITDA targets. The company aims to leverage its AI capabilities and strategic partnerships to navigate industry challenges and capitalize on emerging opportunities in the digital transformation space.
