Sprinklr Reports Steady Revenue Growth in Fiscal 2025

Sprinklr, Inc. ( (CXM) ) has released its Q4 earnings. Here is a breakdown of the information Sprinklr, Inc. presented to its investors.

Sprinklr, Inc. is a leading enterprise software company specializing in unified customer experience management (Unified-CXM) for modern enterprises, leveraging advanced AI to deliver exceptional customer experiences across various channels. Headquartered in New York City, Sprinklr collaborates with over 1,900 global brands, including 60% of the Fortune 100.

Sprinklr recently announced its financial results for the fourth quarter and full fiscal year 2025, highlighting a steady increase in revenue and strategic initiatives aimed at enhancing customer service and product innovation. The company reported a total revenue of $202.5 million for Q4, marking a 4% year-over-year growth, with subscription revenue contributing $182.1 million, up 3% from the previous year.

Key financial metrics for the fourth quarter include a GAAP net income per share of $0.37, a significant increase from $0.07 in the same period last year, and a non-GAAP net income per share of $0.10. The company also reported a free cash flow of $1.5 million for the quarter. For the full fiscal year 2025, Sprinklr achieved a total revenue of $796.4 million, reflecting a 9% increase year-over-year, with subscription revenue rising by 7% to $717.9 million.

Despite a decrease in operating income and margins compared to the previous year, Sprinklr’s strategic efforts to optimize expenses and enhance product offerings are expected to drive future growth. The company is positioning itself for a transition year in fiscal 2026, with a focus on achieving durable and efficient growth.

Looking ahead, Sprinklr’s management remains optimistic about the company’s strategic direction and financial outlook. The guidance for fiscal year 2026 anticipates continued revenue growth, with total revenue projected between $821.5 million and $823.5 million, and a non-GAAP net income per share ranging from $0.38 to $0.39, reflecting the company’s commitment to sustained progress and market leadership.