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Sangoma Technologies’ Earnings Call Highlights Strategy Shift Amid Challenges
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Sangoma Technologies’ Earnings Call Highlights Strategy Shift Amid Challenges

Sangoma Technologies ((TSE:STC)) has held its Q2 earnings call. Read on for the main highlights of the call.

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Sangoma Technologies’ recent earnings call reflected a mixed sentiment, featuring a strategic pivot towards high-margin recurring revenue streams and a notable focus on debt reduction. The company showcased improvements in cash flow and churn rates, yet faced challenges such as a decline in third-party hardware resale revenue, uncertainties in federal government spending, and a lowered revenue guidance.

Net Cash from Operating Activities

Sangoma Technologies reported a strong performance in net cash from operating activities, generating $11.9 million in Q2, marking a 30% increase from the previous year. The fiscal year-to-date net cash amounted to $24 million, a 41% rise from the prior year, highlighting the company’s robust cash management.

Debt Reduction

The company successfully retired $8.7 million in total debt during the second quarter, achieving its target debt position of $55 million to $60 million two quarters ahead of schedule. This early achievement underscores Sangoma’s effective financial strategy and commitment to strengthening its balance sheet.

Churn Rate Improvement

Sangoma demonstrated significant progress in reducing churn rates, which fell to below 0.95%, down from 1.1% a quarter ago. This improvement indicates stronger client relationships and enhanced customer retention strategies.

Adjusted EBITDA Improvement

The company’s adjusted EBITDA improved by 3% to $10.1 million, with the margin increasing from 16% to 17% of revenue. This reflects Sangoma’s focus on operational efficiency and profitability.

Third-Party Hardware Resale Decline

Revenue from third-party hardware resale saw a decline of $1.2 million compared to Q1. With limited growth potential anticipated in FY 2025, this segment poses a challenge to Sangoma’s revenue diversification efforts.

Federal Government Spending Uncertainty

A significant U.S. Federal government opportunity valued at nearly $1 million was put on hold, alongside executive orders freezing government hires, creating an air of uncertainty around federal spending.

Lowered Revenue Guidance

Sangoma adjusted its revenue guidance for fiscal 2025 from $250 million-$260 million to $235 million-$240 million. This downward revision reflects the challenges faced in the current market environment.

Forward-Looking Guidance

In its forward-looking guidance, Sangoma emphasized its strategic focus on high-margin recurring revenue streams, aiming for over 85% in recurring revenue in the long term. The company plans to boost gross margins to near 80% and EBITDA margins to 20%, supported by strategic realignment and divestiture of non-core assets. Despite a sequential revenue decline, Sangoma remains committed to its long-term revenue models and financial targets.

In conclusion, while Sangoma Technologies has shown resilience through strategic shifts towards more profitable revenue streams and significant debt reduction, it continues to face challenges such as declining third-party hardware revenue and federal spending uncertainties. The lowered revenue guidance highlights the hurdles in achieving growth targets, yet the company’s strategic focus offers potential for long-term stability and profitability.

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