MEDIROM Healthcare Technologies (MRM) has released an update.
MEDIROM Healthcare Technologies reported a slight decline in the number of salons and customers served for September 2024 compared to the previous year, while sales per customer increased to JPY 7,158. The company also saw progress in its health tech business, with the cumulative number of users of its Lav® app reaching 7,865. Despite these shifts, the repeat customer ratio showed a minor decrease, indicating the company’s efforts to maintain customer engagement.
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