IBEX Board Changes to Enhance AI and CX Strategy

IBEX ( (IBEX) ) has issued an announcement.

IBEX Limited announced the appointment of Karen Batungbacal to its Board of Directors, effective January 20, 2025. Batungbacal, an experienced leader in the Philippines BPO and shared services market, is expected to aid in guiding IBEX’s growth and innovation, particularly in customer experience (CX) with AI. The announcement also included the resignation of Shuja Keen from the Board, although he will continue to contribute to IBEX’s AI initiative in an advisory capacity. These changes reflect IBEX’s ongoing strategy to redefine CX and expand in key markets.

More about IBEX

IBEX Limited is a leading provider in global business process outsourcing and end-to-end customer engagement technology solutions. The company focuses on helping top brands engage their customers more effectively with services such as customer support, technical support, sales, business intelligence, analytics, and CX surveys.

YTD Price Performance: 0.37%

Average Trading Volume: 117,130

Technical Sentiment Consensus Rating: Sell

Current Market Cap: $365.1M

For an in-depth examination of IBEX stock, go to TipRanks’ Stock Analysis page.